Privacy Policy

Last updated: September 26, 2025

Global Luxury Auction (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile application.

1. Information We Collect

Personal details: name, email address, phone number, billing/shipping address
Account login information
Payment details (processed securely via third-party providers, we do not store full card details)
Device and usage data (IP address, browser type, app usage statistics)

2. How We Use Your Information

To process bids, purchases, and payments
To verify identity and prevent fraud
To arrange deliveries and logistics
To communicate with you regarding your account, transactions, or support
To improve our services and app functionality

3. Sharing of Data

We may share your information with:

Trusted service providers (payment processors, delivery partners, KYC verification services)
Legal authorities when required by law

We do not sell or rent your personal data to third parties.

4. Data Security

We implement industry-standard encryption and security practices to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

You may request to access, update, or delete your personal information by contacting us at support@3d-labs.com.

6. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@3d-labs.com
Address: Global Luxury Auction, 3D Labs Pvt Ltd