General Policy

sale.3d-labs.com is an online marketplace that connects buyers and sellers. Transactions are conducted directly between the buyer and seller.

Refund Eligibility

Refund requests must be directed to the seller responsible for the listing. The platform itself does not guarantee refunds unless required by law.

Payment Disputes

If a payment dispute occurs, users should contact the payment provider or payment gateway used for the transaction.

Non-Refundable Situations

• Change of mind after winning auction
• Failure to read item description
• Bidding mistakes by user

Contact

For assistance regarding refund requests please contact:
info@3d-labs.com